asblaw CRM Reports Case Study

This is a Case Study detailing a project carried out by us, TCS Computer Services.  We are suppliers of custom software development, integration and reporting solutions.  Please click one of the following links for more information about us, our software products or service capabilities.

Background

asblaw offer both commercial organisation and private individual Legal Services, specialising in various key market sectors with Lawyers, operating from several locations in the South of England.

In Spring 2007, asblaw started the first of two phases to roll out a new vision for managing client relationships effectively, efficiently and profitably.  Their vision was named "engage" and was based upon utilising Microsoft Dynamics CRM 3.0 across their organisation to pull together case management and client relationship management information to empower their employees and develop and sustain successful long term relationships with their clients....[more]

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