TCS are able to offer development and support
services that cater for many different scenarios
involving the Microsoft Dynamics CRM application.
We have an eye for detail and can offer expert
consultancy and development to help make owning and
operating Microsoft Dynamics CRM 'plain sailing'.
It is likely that Dynamics CRM is not your only Line
of Business Application. I'm guessing, as you've
found this page, that you're searching for solutions to
help you integrate your CRM data with other Line of
Business Applications or visa-versa. If so, please
read on as TCS Computer Services can help you with this
task.
CRM Integration
Data Integration
There are of course a great variety of business needs
to have the data in Dynamics CRM integrated into other
applications; sometimes simply to avoid
duplication of effort and the mistakes that come with it
when data is rekeyed and other times to feed data into
specific data warehouses or Business Intelligence
platforms that provide KPIs and Dashboards to the Fee
Earners or Executives in your business.
Implementing automated integrations will help avoid
the manual rekeying of data and ensure that it is
consistent throughout the business. Whatever the
reasons, availability and consistency of data are key
aspects to ensuring that your business runs smoothly.
TCS can help you achieve this by designing and
implementing solutions using a wide range to techniques
that are appropriate for your requirements. We can
utilise the tools that you have in-house, such as SQL
Server Integration Services, or recommend other tools
that are better suited to your needs or offer a faster
way of achieving the same result.
Business Process and Workflow Integration
There are many different Business Process and
Workflow scenarios that can be achieved both within the
Dynamics CRM environment and also between Dynamics CRM
and other Line of Business applications.
From the automated management of Telemarketing
Campaign task lists to kick-starting a manufacturing
process after a sales order is entered into CRM, TCS can
help design and implement solutions that achieve your
business process goals.
Adding a client to the next mailing list that is sent
using 3rd Party Email Marketing software or simply creating
automated reminders for contacting leads are further
examples of creating workflows to help reduce the amount
of time your staff spend determining what 'is next on
their list'.
Depending upon your requirements, we can also
implement those work-flows in such a way that their
effectiveness is measured and delivered via tailored
reports. This will help you monitor the
performance of your processes and determine where
further time and cost saving opportunities exist.
CRM Reports
One of the main aims of integration is to build an
integrated view of your company's data. We therefore
also provide various
reporting solutions for the Microsoft CRM environment.
Your Call
If you have Microsoft's CRM and need your data to be integrated
with another 3rd Party Software Package or a bespoke/in-house
database/warehouse, please
contact us for a free, no obligation,
competitive quote or to discuss your requirements in more detail.
In the mean time, please refer to our
asblaw Microsoft CRM Reports Case Study
which describes the work we carried out to integrate
Microsoft CRM and the Axxia Practice Management System using
Visible Practice to provide an integrated platform on which
to build a suite of Reporting Services reports.
Integration
