iCube.NET Questionnaire

Thank you for choosing to take part in this questionnaire. Please be as honest as possible as your feedback will be used to improve our website, iCube.NET and our service.

All results from this questionnaire are anonymous. We do not store any personal details or your internet address.

We have tried to make the questionnaire as simple and quick to complete as possible. Please answer each question by applying a "star rating"; the more stars you give, the better your feel that area was. If you feel that an area was not worth any stars, please leave the rating blank, but tell us why at the bottom of the questionnaire.

Question	Rating
How would you rate the TCS Website in terms of:
Overall Appearance?
Ease of Navigation?
Use of SilverLight animations?
Clarity of information?
When you found the iCube.NET Product Page...
How accurately was the product described?
How clearly were the product features presented?
Was the Licensing and Pricing easy to understand?
How appropriate was the use of SilverLight to display screenshots?
How appropriate was the use of YouTube media to demonstrate the product?
If you downloaded iCube.NET...
How easy was the process of registering your details?
How clear were the instructions that were sent via email?
How easy was accessing the download page from the email?
How clear was the information presented on the final download page?
If you installed iCube.NET...
How clear were the installation instructions?
How easy was the Installation Wizard to use?
How applicable was each step in the Wizard?
How comfortable were you in providing user and password details?
If you encountered difficulties during installation, how easy were they to resolve?
If you used iCube.NET, how would you rate...
The look and feel of the web application?
The ease of configuring user and group security?
The ease of configuring sub menus for grouping reports?
The ease of setting up connections to OLAP Servers, databases and cubes?
The ease of creating a new Cube View?
The ease of adding Measures and Dimensions to the Pivot Table?
The functionality available in the Pivot Table view?
The functionality available in the Chart view?
The ease of saving of a Cube View?
The value for money of iCube.NET as an OLAP Cube Browser tool?
If you contacted TCS Sales, how would you rate...
The level of service you received?
The accuracy and clarity of correspondence you received?
If you contacted TCS Support, how would you rate...
The level of service you received?
The accuracy and clarity of correspondence you received?
If you purchased iCube.NET, how would you rate...
The ease of using the "Buy iCube.NET" page when selecting your licence?
The process of using PayPal?
Your "Buyer confidence" whilst purchasing via our website?
The clarity of information you were presented after your purchase?
The clarity of information you were sent via email?
Would you recommend iCube.NET to anyone else?
If you upgraded your Licence Key, how would you rate...
The ease of using the website to enter your "Machine Code", "PayPal Transaction ID" and your "Licensee Email Address" to retrieve your "Licence Key"?
The ease of using iCube.NET to retrieve your "Machine Code" and register the new Licence Key?
Additional Feedback
What improvements would you like to see in iCube.NET?:
Please feel free to make any further comments below:
Captcha and Submit
Thank you again for taking the time to complete this questionnaire. Your responses will be gratefully received.